1. Scope of Application
2. Conclusion of the Contract
3. Price and Delivery Costs
4. Shipment and delivery conditions
5. Liability for defects
6. Law and Jurisdiction
7. Terms and Conditions of the My Triumph Programme
8. Right of withdrawal

1.1 These Terms and Conditions of the company Triumph Intertrade AG (hereinafter referred to as "Seller”) shall apply to all contracts concluded between a consumer or a trader (hereinafter referred to as "Client”) and the Seller relating to all goods and/or services presented in the online shop of the Seller. The inclusion of the Client's own conditions is herewith objected to, unless other terms have been stipulated.

1.2 A consumer pursuant to these Terms and Conditions is any individual acting for purposes which are wholly or mainly outside that individual’s trade, business, craft or profession. A trader pursuant to these Terms and Conditions is any person acting for purposes relating to that person’s trade, business, craft or profession, whether acting personally or through another person acting in the trader’s name or on the trader’s behalf.

2.1 The product descriptions in the Seller’s online shop do not constitute binding offers on the part of the Seller, but merely serve the purpose of submitting a binding offer by the Client.

2.2 The Client may submit the offer by the online order form integrated into the Seller's online shop. In doing so, after having placed the selected goods and/or services in the virtual basket and passed through the ordering process, and by clicking the button finalizing the order process, the Client submits a legally binding offer of contract with regard to the goods and/or services contained in the virtual basket.

2.3 The Seller may accept the Client's offer within five days

• by transferring a written order confirmation or an order confirmation in written form (e- mail); insofar receipt of order confirmation by the Client is decisive, or
• by delivering ordered goods to the Client; insofar receipt of goods by the Client is decisive, or
• by requesting the Client to pay after he/she placed his/her order.

Provided that several of the aforementioned alternatives apply, the contract shall be concluded at the time when one of the aforementioned alternatives firstly occurs. Should the seller not accept the Client’s offer within the aforementioned period of time, this shall be deemed as rejecting the offer with the effect that the Client is no longer bound by his statement of intent.

2.4 The period for acceptance of the offer shall start on the day after the Client has sent the offer and ends on expiry of the fifth day following the sending of the offer.

2.5 The contract’s content will be stored by the Seller and will be sent to the Client in writing including these Terms and Conditions and Client Information (for example via e-mail, letter) after the Client has submitted his order. In addition, the contract’s content will be stored on the Seller’s website and can be found by the Client in the customer login via the password-protected customer account, provided the Client has created a customer account in the online shop prior to submitting his order.

2.6 The Client can correct all the data entered via the usual keyboard and mouse function prior to submitting his binding order. In addition, prior to submitting the order, all data entered will be displayed in a confirmation window and can be corrected here as well, via the usual keyboard and mouse function.

2.7 The contractual language is English.

2.8 Order processing and contacting usually takes place via e-mail and automated order processing. It is the Client`s responsibility to ensure that the e-mail address he/she provides for the order processing is accurate so that e-mails sent by the Seller can be received at this address. Particularly, it is the Client`s responsibility, if SPAM filters are used, to ensure that all e-mails sent by the Seller or by third parties commissioned by the Seller with the order processing can be delivered.

3.1 Unless otherwise stated in the product descriptions, prices indicated are end prices and include the statutory value-added tax. Any possible additional delivery and dispatch costs are specified separately in the respective product description.

3.2 Payment can be made using one of the methods mentioned in the Seller’s online shop.

3.3 If payment in advance has been agreed upon, payment shall be due immediately upon conclusion of the contract.

3.4 When payments are made using a payment method offered by PayPal, handling of payments takes place via the payment service provider PayPal ((Europe) S.a. r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter called “PayPal”) subject to the PayPal terms of use which can be viewed at: https://www.paypal.com/uk/webapps/mpp/ua/useragreement-full?locale.x=en_GB" . In case the Client has no PayPal account, the conditions applicable for payments without PayPal account will be effective. They can be viewed at: https://www.paypal.com/gb/webapps/mpp/ua/privacywax-full.

3.5 If a payment method offered via the payment service "Klarna" (payment on invoice) is selected, the payment will be processed via Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter "Klarna"). Further information and the terms and conditions of Klarna can be found in the Seller's payment information, which can be viewed at the following Internet address.

4.1 Goods are generally delivered on dispatch route to the delivery address indicated by the Client, unless otherwise agreed. For the transaction procedure the delivery address specified by the Client in the ordering process shall be applicable.

4.2 Should delivery to the Client not be possible, the assigned transport company returns the goods to the Seller and the Client bears the cost for the unsuccessful dispatch. This shall not apply if the Client is not responsible for the event that entails the impossibility of delivery, or if he/she has been temporarily impeded to receive the ordered goods, unless the Seller has given notice to the Client in an adequate period of time prior to the delivery.

4.3 The Seller reserves the right of partial delivery. In this case the Seller informs the Client at which point of time all instalments will be delivered. Delivery should be completed within a reasonable period of time. Additional costs will not be claimed for such partial delivery. However, if the Client has asked for partial delivery, the Seller reserves the right to charge the Client the additional delivery costs.

4.4 The risk of accidental destruction and accidental deterioration of the sold goods shall in principle be transferred to the Client when they come into the physical possession of the Client or a person identified by the Client to take possession of the goods. Should the Client act as a trader, the risk of accidental destruction and accidental deterioration in the event of a sale by dispatch shall be transferred upon delivery of the goods to a qualified transport person at the Seller's place of business.

4.5 The Seller reserves the right to withdraw from the contract in the event of incorrect or improper self-supply. This only applies if the Seller is not responsible for the non-supply and if he has concluded a concrete hedging transaction with the supplier. The Seller shall make all reasonable efforts to obtain the goods. In case of non-availability or partial availability of the goods he shall inform the Client without delay and payments made by the Client will be immediately refunded.

4.6 Collection by the Client is not possible for logistical reasons.

5.1 The statutory consumer rights will apply.

5.2 If the Client is a consumer and he uses his short-term right to reject the product, he has to return the product at his cost.

6.1 If a Client acts as a consumer pursuant to Section 1.2, any contractual relationships between the parties are governed by the law of the country where the Client has his habitual residence, excluding the UN-Convention on Contract for the International Sale of Goods and the courts of the State where the Client is domiciled will have exclusive jurisdiction over any dispute relating to these relationships.

6.2 If a Client acts as a trader pursuant to Section 1.2, any contractual relationships between the parties is governed by the law of the country where the Seller has his place of business, excluding the UN-Convention on Contract for the International Sale of Goods and the courts of the State where the Seller has his place of business will have exclusive jurisdiction over any dispute relating to these relationships.

PLEASE READ CAREFULLY. THIS DOCUMENT CONTAINS THE TERMS AND CONDITIONS FOR PARTICIPATION IN THE LOYALTY PROGRAMME OF THE TRIUMPH GROUP (‘MY TRIUMPH’).

The My Triumph programme is offered by:

and includes all Triumph entities worldwide operating under the trademark TRIUMPH as well as franchise partners and other retail partners acting under the brand of TRIUMPH (‘Triumph’, also referred to as ‘we/us’). You will find a list of the relevant brands here.

My Triumph is designed to reward our loyal consumers by offering exclusive benefits and rewards to Members who register and shop at participating Triumph-owned shops, franchise partners, other retail partners and the Triumph Online Shop. The relationship of the Member of the My Triumph programme is exclusively with Triumph Intertrade AG.

7.1 ELIGIBILITY AND HOW TO BECOME A MY TRIUMPH MEMBER

Membership of My Triumph is offered to individuals only. Companies, associations, or corporations are not eligible to participate. You may register with My Triumph and become a member (‘Member’) only if you:

• are 16 years of age or older and you are legally responsible at the time of registration,
• accept the terms of My Triumph and provide all information required, and
• you have not been excluded from participation in My Triumph

You can register and access your My Triumph Account at participating Triumph-owned shops, franchise partners, other retail partners and the Triumph Online Shop.

7.2 PROCESSING OF PERSONAL DATA

Triumph will process your personal data in accordance with the Privacy Policy. If you are a My Triumph Member and make your orders and purchases through your My Triumph Account rather than as a guest, your orders and purchases will be linked to your My Triumph Account so that an order and purchase history is linked to your Account.

Triumph will track your transactions online and in retail shops (upon presentation of My Triumph Membership) to provide you with the opportunity to receive rewards and benefits based on your spending but also personalized offers and product recommendations.

You also agree to Triumph processing your personal data in connection with My Triumph. Please note that Membership of My Triumph is subject to your providing your consent to the processing of your personal data. However, you are always free to make a purchase without indicating that you are a My Triumph Member and thus prevent specific purchases from being linked with your Account.

You may withdraw your consent (and quit My Triumph) at any time by contacting us at the email address in section 7.6.

7.3 REWARDS

7.3.a TRIUMPH BY YOU

My Triumph Members can participate in surveys and in-person meetings on product development with our experts from the brand, design and merchandising team.

7.3.b YOU ARE INVITED

Receive invitations to special VIP events as a My Triumph Member. As the number of participants may be limited for special VIP events, invitations may depend on past spending.

7.3.c BE THE FIRST

As a My Triumph Member, you will be the first to get access to new products, My Triumph Members-only sales, and pre-sales.

7.3.d FREE DELIVERY

My Triumph Members receive free delivery on orders from our online shop.

7.3.e VOUCHERS AND GIFTS

As a My Triumph Member, you will receive an exclusive welcome gift, which you can redeem in our stores. If you redeem online, you will receive a voucher for 5 GBP with a minimum order value of 29 GBP. My Triumph Members receive a reward on their birthday.

7.3.f PARTNER OFFERS

As a My Triumph Member, you will receive exclusive offers from other brands with discounts and promotions as well as special offers from our selected partners.

7.4 VALIDITY OF VOUCHERS AND REWARDS

Vouchers and Rewards are non-transferable and can only be used by the My Triumph Member whose name appears on the Account, unless otherwise specified. The validity of the vouchers is stated on the promotional material used to issue the said vouchers. A maximum of two vouchers can be redeemed per transaction. Vouchers and rewards cannot be exchanged for cash.

Vouchers can be used for transactions on reduced products or on the regular range.

Vouchers and rewards can only be redeemed in participating shops or in the Triumph Online Shop.

7.5 COMBINATION OF REWARDS AND DISCOUNT CALCULATION

My Triumph Members may take advantage of various rewards and general sales promotions offered by Triumph to all customers. My Triumph Members can use up to two rewards per transaction by using one loyalty voucher or loyalty discount and one sales promotion, or two loyalty vouchers for one transaction.

If you use more than one voucher for the same transaction, the first voucher will reduce the value of the total transaction. The second voucher will further reduce the value already reduced after the first voucher has been used and not the total purchase price.

7.6 TERMINATION OF MEMBERSHIP AND/OR ACCOUNT

There are several ways in which your My Triumph Membership may end. When your My Triumph Membership is terminated, all rewards will expire without any entitlement to compensation. In the event of your My Triumph Membership being terminated, you will forfeit your right to any unclaimed or unused rewards, discounts or other benefits.

Termination by My Triumph Members:

You may cancel your My Triumph Membership at any time by contacting us by email at uk.service@triumph.com

Termination by Triumph:

Triumph reserves the right to terminate a My Triumph Member’s participation in the My Triumph programme in the following circumstances and without liability or refunds to the My Triumph Member: if a My Triumph Member uses fraud or deceit, uses the My Triumph programme unlawfully or fraudulently, harms Triumph, its brands, or employees, or at Triumph’s sole discretion in any other circumstances.

If you do not use your My Triumph Account for three years, Triumph may delete your Account and terminate your My Triumph Membership.

Triumph also reserves the right, at its sole discretion, to update or terminate the My Triumph programme at any time, for any reason and without liability to My Triumph Members. You can check the applicable terms and conditions of the My Triumph programme here at any time during your membership of the My Triumph programme.

7.7 NOTIFICATIONS

By registering for the My Triumph programme, you agree to these ‘Terms and Conditions of the My Triumph Programme’ and you consent to receiving communications from Triumph and its current and future brands in connection with the My Triumph programme. By giving us also your consent to marketing communications, you are also subscribing to a newsletter. You have the option to opt out of receiving emails or SMS text messages at any time by clicking on the unsubscribe link in the email or SMS. You have the option to opt out of receiving direct mail or text message advertisements at Triumph Intertrade AG, Triumphweg 6, 5330 Bad Zurzach, Switzerland by contacting our customer service team uk.service@triumph.com

7.8 LIABILITY

Under no circumstances will Triumph be liable for any damages incurred by a My Triumph Member because of or in connection with the My Triumph programme. This includes damages due to typographical or printing errors or misprints, the discontinuation or modification of the My Triumph programme or the failure of a third party, unless the damage arises from the intentional act or gross negligence of Triumph’s management. Triumph shall not be liable for any unused Rewards at or after the end of the My Triumph Membership. My Triumph Members may be held liable by Triumph and any by other third parties employed by Triumph for all claims by third parties in respect of all damages and costs arising in any way from the My Triumph Member’s participation in the My Triumph programme or from the My Triumph Member’s failure to comply with their obligations.

7.9 PLACE OF JURISDICTION AND APPLICABLE LAW

The courts of Bad Zurzach (Switzerland) shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms and Conditions of the My Triumph Programme (subject to rights of appeal). Swiss substantive law shall be applicable with the exclusion of the United Nations Convention on Contracts for Sale of Goods.

7.10 MISCELLANEOUS

If you have any questions, suggestions or complaints, or wish to lodge a dispute with Triumph in relation to the My Triumph programme, please contact Customer Services by email at uk.service@triumph.com. Please also refer to the Frequently Asked Questions. If one or more of the provisions of these Terms and Conditions of the My Triumph Programme is invalid or unenforceable, Triumph shall have the right to impose one or more replacement provisions that correspond as closely as possible to the nature and meaning of the invalid or unenforceable provision without such replacement provision itself being invalid or unenforceable. Furthermore, Triumph may replace these terms and conditions of the My Triumph programme at any time. If such changes are disadvantageous to the Member, the Member will be notified well in advance and will have the option of resigning their Membership.

For the purchase of goods and services the provisions of the General Terms and Conditions of Triumph (accessible here) are applicable. (e.g. for handling of complaints).

The withdrawal period is fourteen days from the day when you or a third-party appointed by you who is not a carrier has taken ownership of the last good or, in the case of partial deliveries, on the date of the last delivery.
In order to exercise your right of withdrawal you must inform Triumph of your decision to withdraw this agreement by an unequivocal statement (e.g. by letter, fax, or email). You may use the attached sample withdrawal form, although this is not mandatory.
To meet the withdrawal deadline, it is sufficient to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Notwithstanding your statutory right of revocation, we grant you a voluntary right of return of 30 days from receipt of the goods.

Consequences of withdrawal

If you withdraw the contract, we have to reimburse all payments received from you, including shipping costs (with the exception of the additional costs resulting from your choice of a shipping method other than our economical standard delivery option) with undue delay and at the latest within fourteen days from the day when we receive your notification of withdrawal for this contract.
For this refund we will use the same means of payment that you used for the original transaction; on no account will you be charged fees due to this repayment.
We can refuse the repayment until we have received the Goods back, or you have provided evidence that you have sent the Goods back, whichever is earlier.
back, whichever is earlier. You must return or hand over the Goods without undue delay, and at the latest within fourteen days from the day on which you informed us that you were cancelling this contract. The deadline is satisfied if you send the Goods before expiry of the fourteen day period.
We will bear the costs of returning the Goods.
You only need to pay for any diminished value of the Goods if such loss in value is due to handling of the Goods which was not necessary for checking the quality, characteristics and function of the Goods.

PROCESSING OF RETURNS AND REFUNDS

Before you return the Goods you must pack them securely and carefully. Should it not be possible to pack a product accordingly, we ask you to contact us to arrange for us to collect the Goods.

For further information on returns please see our instructions at Sample withdrawal form (If you wish to withdraw from the contract, please fill in this form and return it to us.)
To
Triumph Intertrade AG
Triumphweg 6
5330 Bad Zurzach
Switzerland
Email: uk.service@triumph.com

• I/we (*) hereby cancel the contract I/we (*) have concluded to purchase the following Goods (*)/receive the following service (*)
• Ordered on (*)/received on (*)
• Name of consumer(s)
• Address of consumer(s)
• Signature of consumer(s) (only for notification on paper)
• Date

(*) Delete as appropriate.

As of: August 2023

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data is all data with which you can be personally identified.

1.2 The controller in charge for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Triumph Intertrade AG, Triumphweg 6, 5330 Bad Zurzach, Switzerland, E-Mail: uk.service@triumph.com. The controller in charge of the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

1.3 The controller has designated a data protection officer for this website. He can be reached as follows: dpo@triumph.com

1.4 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the controller). You can recognize an encrypted connection by the character string https:// and the lock symbol in your browser line.

When using our website for information only, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data that is technically necessary for us to display the website to you:

• Our visited website
• Date and time at the moment of access
• Amount of data sent in bytes
• Source/reference from which you came to the page
• Browser used
• Operating system used
• IP address used (if applicable: in anonymized form)

Data processing is carried out in accordance with Art. 6 (1) point f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files subsequently, if there are any concrete indications of illegal use.

In order to make your visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your terminal and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process specific user information such as browser and location data as well as IP address values according to individual requirements. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.

In some cases, cookies are used to simplify the ordering process by saving settings (e.g. remembering the content of a virtual shopping basket for a later visit to the website). If personal data are also processed by individual cookies set by us, the processing is carried out in accordance with Art. 6 (1) point b GDPR either for the execution of the contract or in accordance with Art. 6 (1) point f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.
We work together with advertising partners who help us to make our website more interesting for you. For this purpose, cookies from partner companies are also stored on your hard drive when you visit our website (third-party cookies). You will be informed individually and separately about the use of such cookies and the scope of the information collected in each case within the following sections.

Please note that you can set your browser in such a way that you are informed about the setting of cookies and you can decide individually about their acceptance or exclude the acceptance of cookies for certain cases or generally. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You will find these for the respective browsers under the following links:

Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://www.mozilla.org/en-US/privacy/websites/#cookies
Google: https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en
Safari: https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Opera: http://help.opera.com/Windows/10.20/en/cookies.html

Please note that the functionality of our website may be limited if cookies are not accepted.

In the context of contacting us (e.g. via contact form or e-mail), personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. These data are stored and used exclusively for the purpose of responding to your request or for establishing contact and for the associated technical administration. The legal basis for processing data is our legitimate interest in responding to your request in accordance with Art. 6 (1) point f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 (1) point b GDPR. Your data will be deleted after final processing of your enquiry; this is the case if it can be inferred from the circumstances that the facts in question have been finally clarified, provided that there are no legal storage obligations to the contrary.

Pursuant to Art. 6 (1) point b GDPR, personal data will continue to be collected and processed if you provide them to us for the execution of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. It is possible to delete your customer account at any time. This can be done by sending a message to the above-mentioned address of the controller. We store and use the data provided by you for contract processing. After complete processing of the contract or deletion of your customer account, your data will be blocked in consideration of tax and commercial retention periods and deleted after expiry of these periods, unless you have expressly consented to further use of your data or a legally permitted further use of data has been reserved by our site, about which we will inform you accordingly below.

6.1 If you subscribe to our e-mail newsletter, we will send you regular information about our offers. The only mandatory information for sending the newsletter is your e-mail address. The indication of additional possible data is voluntary and is used to be able to address you personally. We use the so-called double opt-in procedure for sending the newsletter. This means that we will not send you an e-mail newsletter, unless you have expressly confirmed to us that you agree to the sending of the newsletter. We will then send you a confirmation e-mail asking you to confirm that you wish to receive future newsletters by clicking on an appropriate link.

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6 (1) point a GDPR. When you register for the newsletter, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration so that we can trace any possible misuse of your e-mail address at a later time. The data collected by us when registering for the newsletter will be used exclusively for the purpose of advertising by means of the newsletter. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a message to the responsible person named above. After your cancellation, your e-mail address will immediately be deleted from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to use data in excess thereof, which is permitted by law and about which we inform you in this declaration.

6.2 Based on our legitimate interest in personalized direct mail, we reserve the right to store your first and last name, your postal address and - if we have received this additional information from you within the framework of the contractual relationship - your title, academic degree, year of birth and your professional, industry or business name in accordance with Art. 6 (1) point f GDPR and to use them for sending interesting offers and information on our products by letter post.

You can object to the storage and use of your data for this purpose at any time by sending an appropriate message to the controller.

7.1 What types of personal data do we collect?

When you sign up for the Triumph Loyalty Scheme, we ask you for personal information such as first name, last name, email address, home address or telephone number. We will also ask you for your date of birth so that we can send you a birthday voucher.

7.2 Processing purposes

We collect first and last names so that we can send you personalized messages about Triumph and our current and future brands. We also collect your email and/or home address and/or phone number so that we can communicate with you and provide you with relevant information about the loyalty scheme by post, email or SMS. This relates in particular, but not exclusively, to the following types of communication: Welcome message when joining the scheme; Notification when you reach a new membership level to inform you of your new status and new benefits; birthday voucher on your birthday; Reminders about vouchers or the expiration of a membership level so that you don't miss out on the use of possible benefits.

We use your registration information to create and administer your account, which includes calculating points and the membership level you are at based on your shopping activity. Based on the data collected and the points calculated, we offer you the corresponding services based on the points you have collected and the membership level you have reached. If you also give us your consent for marketing communication, as a newsletter subscriber you will receive relevant information about sales campaigns, seasonal news and product-related articles.

We also process the purchase information in connection with purchases made by you as a member of the loyalty scheme in the Triumph online shop or in Triumph retail stores. We process transaction data to calculate your points and provide you with the appropriate benefits to which you are entitled and are relevant to your membership level.

7.3 Recipients of your data

The data that you made available to us when registering is stored in the central loyalty system of our partner Merkle. The data is stored within the EU. The Merkle system allows us to manage and monitor the loyalty scheme and provide you with appropriate benefits to which you are entitled and which are relevant to your membership level.

We have concluded a data processing agreement with the partner and carry out data protection impact assessments to ensure that data storage and processing comply with applicable regulations.

We store your e-mail address in the “Mapp” system, which we use to send our newsletter and loyalty scheme-related e-mails (e.g. welcome message, notifications about your membership level, reminders about voucher expiry). This data is stored within the EU.

7.4 Transfer of data

Data from Merkle's central loyalty system is additionally shared with Ecom solution provider Arvato and Epos solution providers Diebold Nixdorf Inc. and Intercode SRL so that we can identify existing loyalty scheme members in our online and retail stores and link customer data with transactions to the online and retail channels. In Germany we share your data with business partners who operate under the Triumph brand. We have concluded a data processing agreement with the partners and carry out data protection impact assessments to ensure that data processing complies with the current regulations.

8.1 To process your order, we work together with the following service provider(s), which support us wholly or partially in the execution of concluded contracts. Triumph provides various payment methods. For this purpose, personal data may be transferred to payment service providers with whom we work.

The personal data collected by us will be passed on to the transport company commissioned with the delivery within the scope of contract processing, insofar as this is necessary for the delivery of the goods. We will pass on your payment data to the commissioned credit institution within the framework of payment processing, if this is necessary for payment handling. If payment service providers are used, we explicitly inform you of this below. The legal basis for the transfer of data is Art. 6 (1) point b GDPR.

8.2 Use of Payment Service Providers

- Adyen
We work with the payment service provider Adyen N.V., Simon Carmiggeltstraat 6-50, 1011 DJ Amsterdam (The Netherlands) to process payments. The processing of your transferred personal data is in accordance with Adyen's own privacy policy

- Paypal
When paying via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment by instalments" via PayPal, we transmit your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). The transfer takes place in accordance with Art. 6 (1) point b GDPR and only insofar as this is necessary for payment processing.
PayPal reserves the right to carry out credit checks for the payment methods credit card via PayPal, direct debit via PayPal or, if offered, "purchase on account" or "payment by installments" via PayPal. For this purpose, your payment data may be passed on to credit agencies on the basis of PayPal's legitimate interest in determining your solvency pursuant to Art. 6 (1) point f GDPR. PayPal uses the result of the credit assessment in relation to the statistical probability of non-payment for the purpose of deciding on the provision of the respective payment method. The credit report can contain probability values (so-called score values). If score values are included in the result of the credit report, they are based on recognized scientific, mathematical-statistical methods. The calculation of the score values includes, but is not limited to, address data. For further information on data protection law, including the credit agencies used, please refer to PayPal's data protection declaration at: https://www.paypal.com/uk/webapps/mpp/ua/privacy-full.
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for contractual payment processing.

- Payment with Klarna:
In order to offer you Klarna’s payment methods, we will, in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.

Evaluation Reminder by Trusted Shops
If you have given us your express consent during or after your order in accordance with Art. 6 (1) point a GDPR, we will send your e-mail address to the evaluation platform Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Köln (www.trustedshops.de), so that it can send you an evaluation reminder by e-mail. You can revoke your consent at any time by sending a message to the controller responsible for data processing or to the evaluation platform.

Use of Youtube Videos

This website uses the Youtube embedding function for display and playback of videos offered by the provider Youtube, which belongs to Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

To this end, the extended data protection mode is used to ensure, according to provider information, that user information will only be stored once the playback function of the video is started. When the playback of embedded YouTube videos is started, the provider sets "YouTube" cookies in order to collect information about user behavior. According to indications from Youtube, the use of those cookies is intended, among other things, to record video statistics, to improve user-friendliness and to avoid improper actions. If you are logged in to Google, your information will be directly associated with your account when you click on a video. If you do not wish to be associated with your profile on YouTube, you must log out before activating the button. Google saves your data (even for users who are not logged in) as usage profiles and evaluates them. Such an evaluation takes place in particular according to Art. 6 (1) point f GDPR on the basis of the legitimate interests of Google in the insertion of personalized advertising, market research and/or demand-oriented design of its website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right.

Regardless of whether the embedded video is played back, a connection to the Google network "double click" is established when visiting this website. This may trigger further data processing beyond our control.

Google LLC, based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.

Further information on YouTube data protection can be found in the provider's data protection statement at: www.google.com/policies/privacy/

11.1 Google AdWords Conversion Tracking

This website uses the online advertising program "Google AdWords" and the conversion tracking within the framework of Google AdWords, Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). We use the program of Google Adwords to draw attention to our attractive offers with the help of advertising materials (so-called Google Adwords) on external websites. We can determine, in relation to the advertising campaigns data, how successful the individual advertising measures is. We are interested in showing you advertisements that are of interest to you. We want to make our website more interesting for you and to achieve a fair calculation of advertising costs.

The conversion tracking cookie is set on a user’s browser, if he clicks on an AdWords ad delivered by Google. Cookies are small text files that are stored on your computer system. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits a certain page of this website and if the cookie has not yet expired, Google and we will be able to recognize that the user clicked on the ad and was forwarded to this page. Each Google AdWords customer gets a different cookie. Thus, cookies cannot be traced via the website of AdWords customers. The information collected by the conversion cookies is used to provide aggregate conversion statistics to AdWords customers who have opted-in for conversion tracking. Customers are informed about the total number of users who clicked on the ad and were forwarded to a conversion tracking tag page. However, they do not get any information enabling them to identify users personally. If you do not want to participate in the tracking program, you can refuse the use of this program by deactivating the Google Conversion Tracking cookie via your Internet browser through the user settings. In this case, you will not be included in the conversion tracking statistics. We use Google Adwords on the basis of our legitimate interest in targeted advertising in accordance with Art. 6 (1) point f GDPR.

Google LLC, based in the United States, is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.

For more information about Google's privacy policy, please visit: https://privacy.google.com/intl/en-GB/take-control.html?categories_activeEl=sign-in

You can permanently deactivate cookies for advertising preferences by blocking them via a respective setting of your browser software or by downloading and installing the browser plug-in, available under the following link:
https://support.google.com/ads/answer/7395996

Please note that certain functions of this website may not be used or only to a limited extent, if you have deactivated the use of cookies.

11.1.1 Google Enhanced Conversions and Consent Mode

This website uses Google Ads. Ads is an online advertising programme of Google Ireland Ltd, Gordon House, Barrow Street Dublin 4 IE ("Google"). As part of Google Ads, we use so-called extended conversion tracking. This requires consent, which you can object to.

Extended conversions are a function that supplements existing conversion tags. This allows conversion data collected on the website itself to be sent to Google in encrypted form.

When a conversion is carried out on a website, user data such as an email address is collected in most cases. This can be recorded and hashed in your conversion tracking tags. The data is encrypted with a one-way hash algorithm SHA256 for this purpose. The hash values of your user data are then transferred to Google and used to improve your conversion measurement.

If the cookie banner is accepted in consent mode, the tracking tags work as usual and record the assigned conversions and click information. In the case of cookie refusal, the consent mode only sends ping information. The so-called pings work without cookies. They may contain information such as the timestamp and the referral URL. No personally identifiable information is stored. In addition, Consent Mode can use the pings to compare the opt-in and opt-out rates. This information is then used to model conversions of users who have declined the cookie banner.

So if you click on an advert placed by Google, a cookie is set for extended conversion tracking. Cookies are small text files that the internet browser stores on the user's computer. These cookies lose their validity after 30 days and are not used to personally identify users.

Each Google Ads customer receives a different cookie. The cookies cannot be tracked via the websites of Ads customers. The information collected using the conversion cookie is used to generate conversion statistics for Ads customers who have opted for conversion tracking. For example, customers learn the total number of users who clicked on their advert and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified. If you do not wish to participate in tracking, you can object to this use by easily deactivating the Google Conversion Tracking cookie via your Internet browser under user settings. You will then not be included in the conversion tracking statistics.

You can find more information about Google Ads and Google enhanced conversion tracking in Google's privacy policy: https://policies.google.com/privacy

12.1 Google (Universal) Analytics

Google Analytics 4 (GA4)
Our website uses the Google Analytics 4 (“Google Analytics 4”) service, which is provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (collectively referred to as “Google”).
Google Analytics 4 uses JavaScript to read information on your device and cookies to store information on your device. This helps analyze your usage behavior and improve our website. Obtained information will be used to evaluate your use of the website and compile reports on website activity for the website operator. The data generated in this context can be transmitted by Google to a server in the USA for evaluation and storage.
Google Analytics 4 also uses machine learning for automated analysis and data enrichment. This is done for forecasting measurements on the future behavior of visitors based on structured event data, such as forecast turnover, the probability of purchase, and the probability of churn. The forecast metrics can also be used to forecast audiences. You can find out more about this at: https://support.google.com/analytics/answer/9846734.
Additionally, Google Analytics 4 models conversions if there is not enough data available to optimize the evaluation and reports. You can find information on this at: https://support.google.com/analytics/answer/10710245.
The data evaluations are automated with the help of machine learning or based on specific, individually defined criteria. You can find more about this at: https://support.google.com/analytics/answer/9443595.
We have made the following data protection settings for Google Analytics 4: IP address anonymization, deactivated cross-device and cross-site tracking (Google Signals), and disabled data sharing (especially Google products and services, benchmarking, technical support, account specialist).
The following data is processed by Google Analytics 4: IP address; user ID and device ID; referrer URL (previously visited page); pages accessed (date, time, URL, title, length of stay); downloaded files; clicked links to other websites; achievement of certain goals (conversions); technical information (operating system; browser type, version, and language; device type, brand, model, resolution, and other); approximate location of the internet service provider (country, region, city, based on an anonymized IP address).
Google Analytics 4 sets the following cookies for the specified purpose with the respective storage period: “_ga” (2 years) and “_gid” (24 hours) for recognition and differentiation of visitors through a user ID; “ga[GA4-ID]” (2 years) for keeping the information of the current session. For more information about Google Analytics 4 cookies, visit: https://support.google.com/analytics/answer/11397207?hl=en.
The legal basis for this data processing is your consent in accordance with Article 6 (1) (a) of the GDPR.
You can opt out from Google collecting data by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
More information on how Google Analytics handles user data can be found in Google's privacy policy at: https://support.google.com/analytics/answer/6004245?hl=en.

12.2  fraud0

We, Triumph Intertrade AG, as the website provider use fraud0, a service provided by fraud0 GmbH, Sendlinger Straße 7, 80331 Munich, to detect invalid traffic and low-quality traffic and to prevent fraud on our website. By using the fraud0 service we can detect invalid traffic on our site, improve our online marketing efforts, clean marketing-relevant statistics and improve the usability of our website.

The data obtained from this service is only used for analysis and mitigation of invalid and low-quality traffic. fraud0 processes data on our behalf and is contractually committed to measures to ensure the confidentiality of the processed data. A data processing agreement with fraud0 has been concluded.

The fraud0 technology uses JavaScript pixels. During your website visit, the following data are collected by or through the use of this service:

Browser and device information, such as the device type and model, manufacturer, operating system type and version (e.g. iOS or Android), web browser type and version (e.g., Chrome or Safari), user-agent, flash version, location information, IP address, JavaScript support, pages visited, time zone, the network connection type, hardware-based identifiers (e.g. MAC address), referrer URL, number of fonts, fonts hash, number of plugins, plugins hash, screen height and width, colour depth, platform, whether the resolution has been tampered, language or OS, whether ad blocking is enabled, whether do not track is enabled.

End-user’s behaviour on Controller’s sites, information, such as click path, session ID, session start/stop time, timezone offset, date and time of visit, usage and behavioural data.

In our admin interface from fraud0 we receive a classification for invalid and low quality traffic, no personal data. There is no transfer of data to third parties - except as otherwise stated in fraud0's privacy policy. When invalid or low quality traffic is detected, we generate invalid audience lists using our tag manager to automatically de-targeted this traffic across all our major buying channels like GoogleAds, Facebook, DV360 etc. Data processing by fraud0 only continues until a classification is done

Tracking across websites does not happen at any time. We process data by using the fraud0 bot detection service based on Art. 6 lit. f GDPR. It is in the interest of the website operator to classify the users of its website as valid or as invalid traffic. First and foremost, we are preventing fraud (recital 47 of the GDPR), but we can also correct the website statistics by removing invalid traffic shares from our statistics. This will allow us to use our online marketing budget more efficiently and therefore continue to provide our services as usual. In case of using additional fraud0 services, we may process your data on another legal basis such as your consent, see further information: https://fraud0.com/de/privacy-policy/ .

The data processing is performed exclusively in the European Union and Data is stored on Google's servers within the European Union and will not be transferred to Google servers in the USA. The User may object to the processing by fraud0 at any time. The privacy policy and contact details of fraud0's data protection officer can be found at the following link https://fraud0.com/privacy-policy/ .

12.3  Snowplow Analytics

We use a web-tracking solution by Snowplow Analytics Limited, 32-38 Scrutton Street, London, UK (“Snowplow”). We use data collected by Snowplow exclusively for statistical purposes. In addition to this, we store a cookie in your browser in order to recognize returning users as such. The Snowplow cookie contains a date and a non-traceable, random combination number (“hash”), as well as the number of the current session.

Each time a page is requested, the following data is transmitted to and stored by Snowplow:

- Current timestamp
- URL of the target website (“target URL”) and the URL of the website you are coming from (“referrer URL”)
- Contents of the cookies
- IP address, which is anonymized before reaching the Snowplow server, and your browser port
- Name, version, and language of your browser and operating system as transmitted by the browser of the website visitor, i.e. you

The legal basis for the data processing described above is formed by Art. 6 (1) (b) GDPR (essential requirement to perform data processing to fulfil the contract).

Further information relating to this can be found in Snowplow’s privacy policy:
https://snowplowanalytics.com/privacy-policy/.

12.4  Amplitude

Amplitude is an analysis service of Amplitude Inc. (631 Howard Street, Suite 300, San Francisco, CA 94105, U.S.A.). This tool collects pseudonymised technical information, such as the type of your device (e.g., iPhone 7) and the operating system used (e.g., iOS 10.3), when you visit and use our website. In addition, Amplitude tracks location data (e.g. country) and internal data (e.g. language, session ID) that occur during your interactions with our website. These events may include information such as the duration of your visit to our website and the country from which you accessed it.

The purpose of collecting this information is to help us understand how users interact with our website and to improve the user experience. By analyzing the collected data, we can identify patterns, trends, and areas for improvement. This information enables us to optimize our website's performance, enhance its features, and provide a better service to our users.

The legal basis for the data processing described above is formed by Art. 6 (1) (b) GDPR (essential requirement to perform data processing to fulfil the contract).

Please refer to the privacy policy from Amplitude for further information about Amplitude:
https://amplitude.com/privacy.

Bing Ads (Microsoft Corporation)
This website uses the conversion tracking technology "Bing Ads" from Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA). Microsoft Bing Ads will place a cookie on your computer if you access our website via a Microsoft Bing ad. Cookies are small text files that are stored on your computer system. These cookies lose their validity after 180 days. They are not meant for personal identification. If the user visits certain pages of this website and if the cookie has not yet expired, we and Microsoft are able to recognize that the user has clicked the ad and has been forwarded to this page (conversion page). If personal data are processed in this context, this is done in accordance with Art. 6 (1) point f GDPR on the basis of our legitimate interest in effective marketing.
The information collected via the conversion cookie is meant to compile conversion statistics, i.e. to register how many users have arrived at a conversion page after clicking the ad. We hereby learn the total number of users who clicked our ad and were forwarded to a conversion tracking tag page. However, we do not obtain any information by which users can be personally identified.
Microsoft Corporation, based in the United States, is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.
If you do not wish to participate in tracking, you may object to this usage by easily deactivating the Bing Ads conversion tracking cookie via your internet browser and your user settings. In this case, you will not be included in the conversion tracking statistics. Alternatively, you can use the deactivation page for consumers from the EU http://www.youronlinechoices.com/uk/your-ad-choices/
to check whether Microsoft advertising cookies are set in your browser and, if so, to deactivate them.
For more information about Microsoft Bing Ads' privacy policy, please visit: https://privacy.microsoft.com/en-US/

Criteo (Criteo SA)
This website uses the technology of Criteo SA, 32 Rue Blanche, 75009 Paris, France ("Criteo"), to collect, store and evaluate information about the surfing behavior of website visitors in pseudonymized form using cookie text files. This is done on the basis of our legitimate interest in the insertion of personalized advertising pursuant to Art. 6 (1) (f) GDPR. Criteo analyses the navigation behavior with the help of algorithms and is subsequently able to display product recommendations in form of personalized advertising banners on other websites (so-called publishers). Under no circumstances, those data will be used to personally identify the visitor to this website. No other use or disclosure to third parties is envisaged.
If you want to object to the collection of data and the creation of pseudonymized user profiles for the future, you can obtain the following so-called opt-out cookie: Criteo Exercise (https://www.criteo.com/privacy/)
For more information about Criteo's technology, please view Criteo's Privacy Policy at: https://www.criteo.com/privacy/

Facebook Pixel
This website uses the "Facebook Pixel" of Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook"). This process is designed to evaluate the impact of Facebook ads for statistical and market research purposes and may help to optimize future advertising efforts.
Data collected shall remain anonymous and cannot be used to draw any conclusion about the identity of the user. However, those data are stored and processed by Facebook to enable a connection to the respective user profile and to allow Facebook to use those data for its own advertising purposes in accordance with the Facebook Privacy Policy (https://www.facebook.com/about/privacy/). You may allow Facebook and its partners to place ads on and outside of Facebook. A cookie may also be stored on your computer for these purposes. Facebook Inc., based in the United States, is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.
If you want to disable the use of cookies on your computer, you can set your Internet browser so that cookies can no longer be stored on your computer in the future and/or cookies that have already been stored will be deleted. However, when disabling all cookies, some functions of our internet pages may no longer be able to be executed. You can also disable the use of cookies by third parties such as Facebook on the following Digital Advertising Alliance website: http://www.aboutads.info/choices/

Google AdWords Remarketing
Our website uses the functions of Google AdWords Remarketing, which enable us to advertise our website in Google search results, as well as on third-party websites. Provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). To this end, Google places a cookie in the browser of your terminal device, which automatically uses a pseudonymous cookie ID on the basis of pages you visited to allow interest-based advertising. Processing is based on our legitimate interest in the optimal marketing of our website in accordance with Art. 6 (1) point f GDPR.
Any additional processing will only take place if you have agreed with Google that your Google Internet and app browsing history will be linked to your Google Account and information from your Google Account will be used for personalized ads you view on the web. If you are logged in to Google while visiting our website, Google will use your data in connection with Google Analytics data to create and define target group lists for cross-device remarketing. To this end, Google temporarily links your personal data with Google Analytics data to create target groups.
You can permanently disable the setting of cookies for advertising preferences. You may download and install the browser plug-in available at the following link: https://www.google.com/settings/ads/onweb/
Alternatively, you can contact the Digital Advertising Alliance at www.aboutads.info to find out how to set cookies and to make the relevant settings. Finally, you can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If cookies are not accepted, the functionality of our website may be limited.
Google LLC, based in the United States, is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.
Further information and the data protection regulations regarding advertising and Google can be viewed at:
http://www.google.com/policies/technologies/ads/

Custom Audiences
Our website also uses communication tools from Facebook (see further details also in § 8 of this policy) and Google, in particular Facebook Custom Audiences, Facebook Lookalike Audiences and Google Customer Match. A non-reversible and non-personal hash code is generated from your usage data, which can be transmitted to Facebook and Google for analysis and marketing purposes. For further information about the purpose and scope of data collection and the further processing and use of the data as well as your setting options for the protection of your privacy, please refer to the data protection guidelines of Facebook at https://en-gb.facebook.com/policy.php or of Google https://policies.google.com/privacy?hl=en. If you wish to object to the use of Facebook Website Custom Audiences, you can do so in the Facebook privacy settings. Google users can control the ads they see on Google services, including Customer Match ads, in their Google Ads Settings.

Trbo
trbo GmbH Römerstraße 6 (www.trbo.com) , 80801 München, collects and stores data from our website. This data is converted into pseudonym user profiles to offer you personalized customer benefits. For this purpose, cookies may be used in order to recognize your browser and to link it to your previous visit of our website. The user profiles are used to analyse the online behaviour of customers and to improve the user friendliness and personal customization of our website. Without your explicit consent, your personalized data will not be matched with the pseudonym user profiles. You can object to the collection and storage of data by trbo GmbH any time by clicking on the following link: https://track2.trbo.com/optout.php?redirect=http%3A%2F%2Fuk.triumph.com%2Fcompany-legal%2FContact_PrivacyPolicy.html

Pinterest-Tag Conversion-Tracking
This website uses the conversion tracking technology "Pinterest Tag" of Pinterest Europe Ltd, Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest").
If you have reached our website from a pin on Pinterest, we set a cookie on your computer which interacts with an implemented "tag" in the form of a JavaScript code from Pinterest. Cookies are small text files that are stored on your terminal device. These cookies lose their validity after 180 days and are not used for personal identification.
If the user is forwarded from a pin to Pinterest on pages of this website and the cookie has not yet expired, the tag records certain user actions predefined by us and can track them (e.g. completed transactions, leads, search queries on the website, calls to product pages). When such an action is performed, your browser sends an HTTP request from the cookie to the Pinterest server via the Pinterest tag, which contains certain information about the action (including type of action, time, browser type of device).
Through this transmission, Pinterest can generate statistics about the usage behavior on our website after forwarding a Pinterest Pin, which serve to optimize our offer.
If personal user data is processed, this is done in accordance with Art. 6 Para. 1 lit. f GDPR on the basis of our legitimate interest in the statistical evaluation of the success of product ads on Pinterest and the purchasing behavior of the user and thus serves to optimize our online offering.
However, we do not receive any information with which users can be personally identified.
If you do not wish to participate in tracking, you can object to this by deactivating the Pinterest Tag Conversion Tracking cookie in your Internet browser under User Settings. You will then not be included in the conversion tracking statistics. Alternatively, you can use the deactivation page for EU consumers at https://www.youronlinechoices.com/uk/your-ad-choices
Check whether Microsoft advertising cookies are set in your browser and deactivate them.
For more information about Pinterest's privacy policy, please visit the following Web address: https://policy.pinterest.com/en/privacy-policy
To the extent required by law, we have obtained your consent to the processing of your data as described in accordance with Art. 6 (1) point a GDPR. You can withdraw your consent at any time with effect for the future. In order to exercise your right of withdrawal, please follow the procedure described above.

14.1 Google Maps

Our website uses Google Maps (AP’I) of Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Maps is a web service for displaying interactive (country) maps in order to display geographical information visually. Using this service will show you our location and will make it easier for you to find us.

When you access the sub-pages that contain the Google Maps map, information about your use of our website (such as your IP address) is transmitted to and stored by Google on servers in the United States. This is regardless of whether Google provides a user account that you are logged in with or whether no user account exists. If you are logged in to Google, your information will be directly associated with your account. If you do not wish to be associated with your profile on Google, you must log out before activating the button. Google saves your data (even for users who are not logged in) as usage profiles and evaluates them. Such an evaluation takes place according to Art. 6 (1) point f GDPR on the basis of the legitimate interests of Google in the insertion of personalized advertising, market research and/or demand-oriented design of its website. You have the right to object to the creation of these user profiles. If you want to do so, you must contact Google to exercise this right.

Google LLC, based in the United States, is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.

If you do not agree to the future transmission of your data to Google in the context of using Google Maps, you may completely deactivate the Google Maps web service by switching off the JavaScript application in your browser. In this case, Google Maps as well as the map display on this website cannot be used.
The Google terms of use can be found at: https://policies.google.com/terms?hl=en. The additional terms of use can be found at: https://www.google.com/intl/en-US_US/help/terms_maps.html.

You can find detailed information on data protection in connection with the use of Google Maps on Google's website ("Google Privacy Policy") at: https://policies.google.com/privacy?hl=en.

14.2 The Trusted Shops Trustbadge is included on this website to display our Trusted Shops seal of approval and to offer Trusted Shops membership to buyers after placing an order.

In this way, our legitimate interests in an optimal marketing of our offer are protected, within the meaning of Art. 6 (1) point f GDPR. The Trustbadge and the services advertised with it are a service of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.

When the trust badge is called up, the web server automatically stores a so-called server log file, which contains e.g. your IP address, date and time of the call, transferred data volume, the requesting provider (access data) and it documents the call. This access data is not evaluated and is automatically overwritten at the latest seven days after the end of your page visit.

Further personal data will only be transferred to Trusted Shops if you decide to use Trusted Shops products after completing an order or if you have already registered for use. In this case, the contractual agreement between you and Trusted Shops applies.

14.3 Friendly Captcha (Bot/Spam Protection).

We use the "Friendly Captcha" service on our website (www.friendlycaptcha.com).

This service is provided by Friendly Captcha GmbH, Am Anger 3-5, 82237 Woerthsee, Germany.

Friendly Captcha is a new type of privacy-friendly security solution to make it increasingly difficult for automated programs and scripts (so-called "bots") to use our website.

For this purpose, we have integrated a program code from Friendly Captcha into our website (e.g. for contact forms) so that the visitor's end device can establish a connection to Friendly Captcha's servers in order to receive a computational task from Friendly Captcha. The visitor's end device solves the computational task, which requires certain system resources, and sends the computational results to our web server. Our server contacts the Friendly Captcha server via an API and receives a response stating whether the puzzle was solved correctly by the end device. Depending on the result, we can apply security rules to requests via our website and thus, for example, further process or reject them.

The data is used exclusively for the protection against spam and bots as described above.

Friendly Captcha does not set or read cookies on the visitor's end device.

IP addresses are only stored in hashed (one-way encrypted) form and do not allow us and Friendly Captcha to draw any conclusions about an individual person.

If personal data is stored, this data will be deleted after 30 days.

The legal basis for the processing is our legitimate interest pursuant to Art. 6 (1) lit. f GDPR in protecting our website against abusive access by bots, i.e. spam protection and protection against attacks (e.g. mass requests).

Further information on data protection when using Friendly Captcha can be found at https://friendlycaptcha.com/legal/privacy-end-users/

15.1 The applicable data protection law grants you comprehensive rights of data subjects (rights of information and intervention) vis-à-vis the data controller with regard to the processing of your personal data, about which we inform you below :

• Right of access by the data subject pursuant to Art. 15 GDPR
• Right to rectification pursuant to Art. 16 GDPR
• Right to erase (“right to be forgotten”) pursuant to Art. 17 GDPR
• Right to restriction of processing pursuant to Art. 18 GDPR
• Right to be informed pursuant to Art. 19 GDPR
• Right to data portability pursuant to Art. 20 GDPR
• Right to withdraw a given consent pursuant to Art. 7 (3) GDPR
• Right to lodge a complaint pursuant to Art. 77 GDPR

15.2 RIGHT TO OBJECT

IF, WITHIN THE FRAMEWORK OF A CONSIDERATION OF INTERESTS, WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR PREDOMINANT LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE ON THE GROUNDS THAT ARISE FROM YOUR PARTICULAR SITUATION.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN PROVE COMPELLING REASONS WORTHY OF PROTECTION FOR PROCESSING WHICH OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS.

IF WE PROCESS YOUR PERSONAL DATA FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA WHICH ARE USED FOR DIRECT MARKETING PURPOSES. YOU MAY EXERCISE THE OBJECTION AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT ADVERTISING PURPOSES.

The duration of the storage of personal data is determined by the respective legal retention period (e.g. commercial and tax retention periods). After expiry of this period, the corresponding data will be routinely deleted, provided they are no longer necessary for the performance or initiation of the contract and/or there is no longer any legitimate interest on our part in the further storage.

As of: May 2023